NEWS
Restoration expands its service spaces, bathrooms on the beach and group tours, Galicia enters phase 2
15023
25-5-2020

Restoration expands its service spaces, bathrooms on the beach and group tours, Galicia enters phase 2

Bars and restaurants open at 40% of their capacity and the Xunta expects to raise the percentage to half next Monday

Bars, cafeterias and restaurants open their doors for the first time this week, where they will be able to receive their customers, with the capacity limitations established in this phase two: 40% of the maximum capacity of the premises, without bar service and with a separation of two metres between tables, in addition to observing the hygiene and social distancing measures for workers and customers. The central government leaves it up to the autonomous communities to increase this capacity to 50%, a question that the Xunta is considering for seven days, coinciding with the beginning of the month of June.

In the hotels and tourist lodgings it will be possible to proceed to the reopening to the public of the common areas. Also these areas of the establishments destined to cultural acts and spectacles, but always with the limit of a third of its capacity and under safety measures. The activities of animation or group classes must be designed and planned with a maximum capacity of twenty people.

One of the new features of this phase is the opening of indoor sports facilities, swimming pools and beaches, where bathing is already permitted, always taking into account the limitations of the forum as set out by the Health Department and the limitations placed by the different town councils, which are ultimately responsible for controlling the sands.

In the social field, the order makes the measures affecting the movement and attendance at vigils -maximum of 25 people in the open air and 15 in closed spaces-, burials and places of worship -50% of the capacity- more flexible. Weddings will also be allowed for a limited number of attendees (100 in open spaces and half in closed spaces).

Conferences and research

In the new phase, congresses, meetings, business meetings and conferences can be held in congress halls, conference rooms, multipurpose rooms and other similar establishments and facilities. The limit is 50 attendees and non-attendance is encouraged.

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You can now download the recommendation manuals for the Galician tourism sector in front of the COVID 19 of the Xunta de Galicia
15006
23-5-2020

You can now download the recommendation manuals for the Galician tourism sector in front of the COVID 19 of the Xunta de Galicia

Both on the Galician Tourism website and on the Cluster’s own website, the 11 manuals with recommendations for COVID 19 prepared for the various subsectors of tourism in Galicia are available to companies and professionals in the tourism sector. The brochures have been prepared by the Xunta, through the CSHG, the Sergas and the Institute of Occupational Safety and Health (ISSGA), in collaboration with representatives of the sector and entities such as the Institute for Spanish Tourism Quality (ICTE), the Galician Federation of Municipalities and Provinces (Fegamp) and specialists such as the professor and chair of Preventive Medicine and Public Health of the USC, Juan Gestal.

These publications include the main recommendations and health and hygiene safety measures established by the Ministry of Health, the recommendations drawn up by the Ministry of Industry, Trade and Tourism and other advice adapted to Galician establishments, taking into account their specific features in order to facilitate their consultation by the different agents. Specifically, manuals adapted for restaurants, hotels, rural accommodation, hostels, campsites, spas, travel agencies, active tourism, golf courses, tourist guides and tourist offices have been prepared. They can be updated according to the evolution of the alarm status and the different instructions derived from the single control.

You can also download them here:

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The Xunta and the tourist sector agree on a battery of 500 training, information and advice actions on health and hygiene
14986
22-5-2020

The Xunta and the tourist sector agree on a battery of 500 training, information and advice actions on health and hygiene

The agreement reached within the framework of the so-called “pact for a safe destination” includes 50,000 places for voluntary training and a telephone number to resolve doubts of companies and professionals

An online advice service will be offered by a team that will solve the doubts formulated by the professionals of the sector

The Xunta has also drawn up a series of manuals for the different agents in the sector with the main recommendations and health and safety measures.

The Galician Government, through the CSHG, and the sector associations of each province will offer 500 training actions focused on health safety within what the Regional Minister of Culture and Tourism, Román Rodríguez, has described as a “pact for a safe destination” in which the Galician Government and the tourism sector as a whole will work together. The agreement signed between the Xunta, the Cluster Tourism of Galicia and the sectorial and professional associations of each province, includes a battery of actions to improve the information, advice and training of the Galician tourist companies and professionals in the matter of sanitary security, as well as economic support to adapt to the situation supervened by the coronavirus. In addition,

In this context, and within the reactivation plan that the Galician government has begun to develop with the aim of ensuring that Galicia is a safe destination, it has been agreed to set up a voluntary training plan provided by the Galician Higher Centre for Hotel and Catering Business (CSHG) and the sectoral and provincial bodies. The initiative will be launched next week and will have an initial offer of 50,000 places in 500 general training actions adapted to the specificities of each sub-sector and each geographical area.

Román Rodríguez stressed that this is an initial offer, which will be extended if necessary in order to reach the greatest number of professionals and establishments. He also advanced that participants will be able to obtain an optional certificate that accredits knowledge of health safety measures. This proposal is added to the tele-training service provided by the CSHG since the beginning of the health crisis to improve the training of tourism companies and professionals in aspects such as languages, marketing or digital tools.

Manuals for sector agents
To further the objectives of the Pact for a Safe Destination, the Xunta, through the CSHG, the Sergas and the Institute of Occupational Safety and Health (ISSGA), in collaboration with representatives of the sector and entities such as the Institute for Spanish Tourism Quality (ICTE), the Galician Federation of Municipalities and Provinces (Fegamp) and specialists such as Professor and Chair of Preventive Medicine and Public Health at the University of Santiago de Compostela, Juan Gestal, prepared 11 manuals for the different agents in the sector with the main recommendations and health and hygiene safety measures.

These publications condense the obligatory requirements established by the Ministry of Health, the recommendations prepared by the Ministry of Industry, Trade and Tourism and other advice adapted to Galician establishments, taking into account their particularities to facilitate their consultation by the different agents. In particular, manuals adapted to restaurants, hotels, rural accommodation, hostels, campsites, spas, travel agencies, active tourism, golf courses, tourist guides and tourist offices will be available. They will be able to be updated according to the evolution of the alarm state and the different instructions derived from the single control.

Resolution of doubts
In addition, another of the pillars of this pact is the creation of a free hotline for tourist establishments that will provide personalized advice on recommendations and health safety measures. This service will be provided by a team that will resolve the doubts raised by professionals in the sector. At the moment, the implementation of this telephone is being finalized and it will start working in the next few days, giving due account to the agents of the sector.

The Regional Minister of Culture and Tourism highlighted that all these initiatives are part of the Galicia, Safe Destination programme, which has a total budget of 5 million euros and which also includes economic support for professionals and establishments in the sector to adopt health and safety measures.

In this sense, Román Rodríguez stressed that for the Galician Government it is a “fundamental priority” that these actions reach the largest possible number of Galician establishments, which is why the Government will contribute to the acquisition of the necessary material.

Collaborating entities
All these measures will be developed in collaboration with the following professional and sectorial groups and associations: the Clúster Turismo de Galicia, the Unión Hostelera Coruñesa, the Asociación Provincial de Empresarios de Hostelería y Turismo de Lugo, the Federación de Hostelería de Ourense, the Asociación de Empresarios de Hostelería en Pontevedra, the Consorcio de Empresarios Turísticos de Sanxenxo, the Asociación Provincial de Empresarios de la Restauración y Hospedaje de Santiago de Compostela, the Galician Federation of Rural Tourism, the Galician Association of Private Hostels, the Galician Camping Association, the Galician Association of Spas, the Galician Association of Travel Agencies, the Professional Association of Galician Tourist Guides, the Galician Association of Active Tourism Companies and the Galicia Destino Golf Association.

 

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Health guarantee, flexibility and confidence, key elements for the reactivation of tourism in the province of Pontevedra
14980
22-5-2020

Health guarantee, flexibility and confidence, key elements for the reactivation of tourism in the province of Pontevedra

The Council of Pontevedra presented the advance of the Plan of Reactivation of the destiny Pontevedra Province

Security and trust, but also adaptation of marketing and promotion of the destination and collaboration and training for the sector. These are some of the keys to the progress of the Reactivation Plan of the Pontevedra province destination, promoted by the Diputación de la Pontevedra as a result of the health crisis caused by the coronavirus. In this sense, the president of the council stressed the need to make the province a safe, sustainable and inclusive destination and emphasized the first measures implemented from the provincial body: security and confidence in the network Info Rias Baixas, marketing and adaptation of the promotion of the destination, collaboration with tourist events and support and training of the sector.

All of them are structured in the five action axes of the plan, which are financing, legal aspects and taxation; prevention of safety, health and hygiene by elaborating clear protocols and health guarantee plans; digitalization and competitiveness focused on business leadership and strengthening through training, innovation and entrepreneurship; fostering the demand for tourism products and services of the province linked to local consumption and adaptation of the promotion of the Rías Baixas destination.

From the analysis of tendencies carried out through the Reactivation Plan of the Pontevedra province destination, it can be extracted since to guarantee the success it is necessary to fulfill three requirements: “the sanitary guarantee and everything what has to do with the security and hygiene and the nonmassification, the flexibility as far as the cancellations or changes of plans and the confidence that will be those that determine that the tourist people decide by a certain place”, assured Carmela Silva. In this field, the president stressed the importance of being “very alert to meet new demand and anticipate changes in supply” given that, at this time, “studies, tourism portals and experts place us as one of the most attractive destinations for this summer.

Silva announced that a contingency plan has already been approved for the offices belonging to Rías Baixas Tourism for the recruitment of staff, with a budget of 250,000 euros, to finance the hiring of 27 people for information tasks in these offices located in 21 municipalities of the province.

With regard to the marketing and adaptation of the promotion of the destination, the priority aspect is to offer activities linked to local and sustainable experiences, avoiding crowds and betting on nature and outdoor spaces, on responsible, inclusive and sustainable tourism, reinforcing the Rías Baixas brand. With regard to marketing, Carmela Silva said that this week was tendered, worth 116,000 euros for 2020 and extendable for another three years, comprehensive technical assistance for the holding of workshops and trade missions by sector in the domestic market and northern Portugal, in line with the Tourism Cluster of Galicia.

As for promotion, he recalled that campaigns are underway for local products and the start of the new local trade campaign. In this even field, is in operation to adapt the communication plan of the destination, also focused on the local market, to which 150,000 euros are allocated for the promotion of the province as a safe destination through a new campaign online and off line.

Another of the measures underway is the collaboration with tourist events, either sports, music festivals or audiovisual and related to the organization of conferences and events (MICE). “We will allocate resources both to those held this year and those who pass to 2021, to ensure that they do not miss events that have such a high capacity to attract tourists,” said the president of the Provincial Council.

Finally, among the measures already launched by the County Council of Pontevedra to reactivate tourism is the training of the sector and the need to bet on the digitalization of businesses to ensure their competitiveness. In addition, and in this aspect, the president explained that “we are going to continue with the formation online initiated in April with the establishments adhered to the SICTED, we have in march an accelerator that begins its walking from May 25 and we launched formative sessions oriented to the tourism”. He also reported that will continue the advice to SMEs and self-employed people with practical information on tax issues, employment or marketing and said that it is developing a document to facilitate and ensure transparency, viability and survival and tourism business in the province, as well as employment.

Rías Baixas Tourism Reactivation Plan (pdf)

 

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FEGAMP rejects the Xunta's proposal to control the capacity of beaches
14973
21-5-2020

FEGAMP rejects the Xunta’s proposal to control the capacity of beaches

The entity that groups the Galician councils studies to analyze the Catalogue of Beaches of Galicia to study possible tools for the support in this management

There are different proposals for capacity control

The Playas Seguras app was presented to FEGAMP as a tool to help municipalities with competence in the management of the sands

Consellería de Medio Ambiente, de Cultura e Turismo and Amtega as developer of the platform, presented to the Galician Federation of Municipalities and Provinces (Fegamp) the tool Playas Seguras, with which the Xunta de Galicia offered its collaboration to the municipalities in the management of the capacity of the beaches this summer, a capacity that will be restricted by the Ministry of Health as a result of the pandemic of the Covid 19. However, the difficulties in carrying out this control and the lack of economic and human resources were some of the issues that the FEGAMP put on the table to reject the proposal of the Xunta

The idea of the Xunta was to use the data provided by the Catalogue of Beaches of Galicia, which allows data to be obtained on the exact surface area of each beach and other valuable information to be able to determine its load capacity according to the criteria set by the State Government. These data are dumped on a platform that would allow to determine the occupation of the Galician sands and, therefore, provide information to users who want to make use of it on their occupation.

The use or not of this platform, which would provide a QR code to citizens for access to the beach, was voluntary and flexible but finally the municipalities, which are responsible for managing the beaches, have rejected the proposal so each will decide to implement different alternatives. The idea that moved the Xunta is to work with foresight and anticipate the possible needs that may arise in the management of the occupation of the beaches, seeking to transfer the image of Galicia as a safe destination, under the recovery plan set for the tourism sector.

Finally, it should be noted that the Community has 960 registered sandy beaches and more than 18.75 million square meters of surface area, with 454 beaches in the province of A Coruña, 414 in Pontevedra and 92 in Lugo. As for the maximum capacity of Galician beaches, it has been calculated that there are a total of 939,520 people, which is interesting if we analyse each beach in turn, since it can help us calculate a certain degree of occupation.

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The Xunta modifies orders and aids for tourism that will be managed through individual agreements to meet objectives and aids in the new post-covid-19 scenario
14968
20-5-2020

The Xunta modifies orders and aids for tourism that will be managed through individual agreements to meet objectives and aids in the new post-covid-19 scenario

With the aim of readjusting the programmes and measures implemented by the Regional Ministry of Culture and Tourism for the tourism sector in the post-covid 19 scenario, the Xunta has announced its intention to adopt more flexible formulas to speed up the subsidies and adjust the requirements and conditions to the current situation. Thus, the contributions for the hiring of personnel in the tourist offices during the summer, for the festivals of tourist interest and for the improvement of tourist or geodestine infrastructures will be reconsidered.

These are grants that the Xunta had been calling annually through orders and that will be made through individual agreements to expedite their processing, agreeing the objectives of each line adapting them to each particular case and to avoid leaving items unexecuted. The Official Journal of Galicia (DOG) includes the resolution in these effects, which will replace the administrative tool to implement the new budget items which, in any case, will mean the elimination of aid.

This measure, which was already communicated by the Galician Government to the Galician Federation of Municipalities and Provinces (Fegamp), responds to the need to adapt the processing of these grants to the scenario of the health crisis, maintaining the contributions of previous years but modifying the formulas of recruitment and the purpose of the same to suit the situation of the beneficiaries.

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