Training

Sabre consultancy has published a new technical report on what is considered six emerging megatrends that affect service expectations of travelers and hotel chains should take into account to satisfy its customers. The study draws comparisons with other industries in order to identify the most important trends for the hospitality industry and includes case studies that will help hoteliers to create personalized experiences. The information contained in this report gives hotel managers opportunities for innovation for their brands.

Briefly, as recorded by ITH, the six trends are:

  • The customer at the center of expectations serviciio
  • Be part of the solution, not the problem
  • Increasing human brands, generating emotions
  • Technology everywhere, and generating impact
  • Offer the best value, overcoming the chaos of prices
  • Posdemografía, demographics are pastDownload the report at this link
Thursday July 7th, 2016
Sabre_tendencias_hoteleras

SABRE new report on trends to satisfy customers

Sabre consultancy has published a new technical report on what is considered six emerging megatrends that affect service expectations of travelers and hotel chains should take […]
Tuesday July 5th, 2016
oficina turismo

Tourism Galicia intended 45,000 euros for practical training in their nine fellows at tourist information offices

Through the grant nine scholarships practical training for training centers and areas of study of Tourism Galicia, this entity will invest more than 45,000 euros to […]
Tuesday June 28th, 2016
libro comunicacion 2.0

Recommendations 2.0 Segittur communication for Spanish tourist destinations

The influence of social networks as a source of information and influencer in making decisions on sightseeing focuses republication Segittur, “Communication of tourist destinations and their […]
Tuesday June 28th, 2016
curso cetur a veiga

CETUR organizes its first training course for reporters and tour guides outside Compostela

The course will be an intensive week in A Veiga, Ourense, from 11 to 15 July Between 11 and 15 July, the Centre for Tourism Studies […]